Your data, reviews and deleting your account

Terms and privacy

Our Terms of Service, Privacy Policy, Cookie Policy and Refunds policy are linked at the bottom of our website, and in the dashboard under Account settings > Your data. When the terms change, the dashboard asks you to accept the new version once.

Leaving a review

On Team & Access, use Share your experience. Choose a rating, the name to show and write at least 20 characters. Our team checks each review before it appears on our website. You can change or remove it at any time.

Stopping your subscription

You do not need to cancel anything. A plan that is not renewed simply ends, and nothing more is charged. You can cancel the renewal of add-on accounts and a dedicated IP on the Billing and IP & Compliance pages.

When a plan ends

If your plan or free trial ends and you don't choose a new one, new trades stop being copied. We stop running your trading accounts when a free trial ends (once any open trades have closed), or 7 days after a paid plan ends. Your account, settings and history are deleted 30 days after a free trial ends, or 90 days after a paid plan ends. We email you a week before. Choosing a plan before then keeps everything and starts your accounts again.

Deleting your account and data

1. Click your initials at the top right and choose Account settings.
2. Under Your data, click Delete my account and data.
3. Type DELETE to confirm and send the request.

We delete your account, your connected trading accounts, settings and trade history within 30 days, and email you when it is done. Invoices are kept for as long as tax law requires.

Before you ask:

• Close your open trades. Copying stops for good, and trades at your broker stay open.
• Download your history with Export CSV on the Trade Monitor page if you want to keep it.