How can we help?

Getting started

• What LucianAlgo does
• Quick start: your first copied trade
• The free trial
• The sections of the dashboard
• Downloads: the LucianAlgo app and NinjaTrader bridge

Accounts and platforms

• Adding an account
• Connecting MT5 and MT4 accounts
• Connecting cTrader accounts
• Connecting TradeLocker, Match-Trader and DXtrade
• Futures: TopstepX, Tradovate and NinjaTrader
• Using TradingView alerts as a master
• Routing groups: who copies whom
• Connection keys for your own terminal
• Pausing, editing and deleting accounts

Copy settings

• Lot sizing: how big each copy is
• When the master trade has no stop loss
• Stop loss and take profit
• Execution settings: reverse, slippage, delays
• Symbol mapping and filters
• Master account settings

Risk

• Drawdown guard
• News filter

Monitoring

• Trade Monitor: open trades and history
• Execution Latency: how fast copies are
• Execution Errors: why a trade was not copied
• Analytics and the trading journal

Dashboard cards

• Overview cards explained
• Analytics cards explained
• Accounts page cards explained
• Latency, open trades and billing cards explained

Billing

• Plans and prices
• Add-on accounts
• Dedicated IP for prop-firm traders
• Invoices and payments

Team and security

• Team members and roles
• Signing in and keeping your account safe
• Your data, reviews and deleting your account

Troubleshooting

• A trade was not copied
• My account shows offline
• The copy's size or price is different from the master's
• Contacting support

Dashboard

• Economic Calendar